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Hospitality and Services Courses

Hospitality is one of the growth industries in the Cook Islands..

Our programmes have City & Guilds accreditation, which is arecognized international qualification. Programmes can be completed within one year. Courses are held at CITTI, Ngatangiia campus


CourseCourse DescriptionDatesEntry RequirementFEES
NATIONAL CERTIFICATE IN BUSINESS (FIRST LINE MANAGEMENT) LEVEL 3This course will give you the knowledge and skills associated with first line management (team leaders, supervisors, or charge hands)26 Weeks Dates to be advisedNone$50
NEW ZEALAND CERTIFICATE IN RETAIL (LEVEL 3)If you want to get a head start in the retail industry you would be wise to enroll in this programme quickly. You will learn practical skills including cash handling, how to create attention grabbing point of sale displays, and effective customer service.17 WeeksAvailable only in industryTBC
CITY & GUILDS INTERNATIONAL INTRODUCTION AWARD IN CUSTOMER SERVICE (SERVICE SECTOR) - KIA ORANA SERVICE COURSEA Cook Islands Tourism Corporation initiative in partnership with the Cook Islands Tertiary Training Institute2 Day Course OngoingNoneNo fee


Hair and Beauty

CourseCourse DescriptionDatesEntry RequirementFEES
MENU KNOWLEDGE AND DESIGNThis course covers the importance of menu design, different menu styles, the content of menus and requirements for service.Onsite delivery on demandNone$50
HOT AND COLD BEVERAGE SERVICE SKILLSThis course will help develop the knowledge and skills to prepare and serve a range of hot and cold beverages and develop an understanding of the service techniques used for different drinks.Onsite delivery on demandNone$50 per Block
Food and Beverage Service Skills SeriesThis course will enable the learner to develop the skills, knowledge and understanding to deliver a range of service techniques, including counter, carvery, buffet and the service of food and beverages to the table.Onsite delivery on demandNone$50 per Block
CUSTOMER SERVICE IN THE CATERING & HOSPITALITY INDUSTRYThis course will enable learners to deal effectively with customers using a range of techniques in a variety of situations in hospitality.Onsite delivery on demandNone$50
INTRODUCTION TO THE HOSPITALITY AND CATERING INDUSTRYThis course is for people interested in a career in the hospitality industry. You will get a chance to explore the industry, types of operations and establishments within it. You will also develop an awareness of the employment opportunities and an understanding of the importance of professional behaviour in the industry.Onsite delivery on demandN/A$50
CITY & GUILDS LEVEL 2 DIPLOMA IN IN FOOD & BEVERAGE SERVICESThe Level 2 Diploma Food and Beverage Services is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of restaurant or bar work, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge.Intake details available upon requestNCEA Level 1$150
Introduction to Hospitality ManagementThis course is designed for individuals who wish to develop a solid foundation of manage-ment concepts and skills applicable to the hospitality industry. Participants gain essential management skills through undertaking five short modules that cover the areas of human resource management, marketing, leadership, financial analysis, and foodservice manage-ment. In short, these courses are designed to build a foundation of skills to help new man-agers succeed and progress in their organization.Onsite delivery on demandN/A$50
City & Guilds Level 2 - Award in Professional Bartending (Cocktails with Free Pouring)Learn professional bartending, cocktail preparation and free pouringOnsite delivery on demandNCEA Level 1$150
City & Guilds Level 2 - Certificate in International Barista AwardLearn all about coffee, counter and basic bar service skills 8-26 Feb, 7-31st March, 4-28th April, 2-27th MayNCEA Level 1$50
City & Guilds Level 1 - Diploma in Food & Beverage ServicesHands on courses in food and beverage service skills and the hospitality and catering industry17 Weeks, 09 February—26 JulyNCEA Level 1$150

Culinary Arts Skill Series

CourseCourse DescriptionDatesEntry RequirementFEES
FOOD SAFETYFood safety is an important component of the hospitality sector. This course is based on presenting the basic principles and practices of food safety.Dates to be AdvisedNone$50
BAKING, ROASTING AND GRILLINGThis course focuses on the skills and knowledge required to prepare and cook foods by baking, roasting and grilling.Dates to be advisedNone$50
PREPARE, COOK AND FINISH FOODS BY BOILING, POACHING AND STEAMINGThis course focuses on the skills and knowledge required to prepare and cook foods by boiling, poaching and steaming.Dates to be advisedNone$50
PREPARE, COOK AND FINISH FOODS BY BRAISING AND STEWINGThis course focuses on the skills and knowledge required to prepare and cook foods by braising and stewing.Dates to be advisedNone.$50
PREPARE, COOK AND FINISH FOODS BY FRYINGThis course focuses on the skills and knowledge required to prepare and cook foods using the frying methods of cookery.Dates to be advisedNone$50
PREPARE FOOD FOR COLD PRESENTATIONThis course will help develop the necessary skills required in preparing and presenting cold foods. You will be introduced to the techniques of preparing and presenting a range of cold food items ranging from simple sandwiches to complex cold buffets.Dates to be advisedNone$50
INTRODUCTION TO BASIC KITCHEN PROCEDURESThis course will introduce you to three important areas essential to working in a kitchen, developing an understanding of the different roles and responsibilities, basic kitchen numeracy skills, and an understanding of the safe handling of knives in the kitchen.Dates to be advisedNone$50